5 Things That Should Guide Your 2023 Brand Strategy

By Greg Ricciardi

The pandemic forced brands and business leaders to acknowledge just how little control they have over the direction and rate at which their enterprises evolve. Representing the single greatest impetus for forced evolution in modern times, COVID-19 pulled the tablecloth out from under all of us. Some shattered. Some tipped over. And some stayed standing, thanks to a surer footing and better position than their counterparts.

One thing was true of every organization that made it across the chasm: They evolved. Not because they had planned to evolve or because they wanted to. They were forced to.

When Biden declared the pandemic at an end, there arose a temptation to think the forced evolution ended with it. But I'm afraid that's about as far from the truth as you can get. Drivers of forced evolution are now everywhere — highlighted, if not unleashed, by the pandemic itself. And there's no resetting the table now. This is the reality in which today's brands will emerge, grow, evolve and ultimately thrive or perish.

Let's take a look at five drivers of forced evolution going into 2023 and how brands are having to adapt.

Consumers' Push for Purpose


We're all looking for a little more purpose in our lives these days. And more than ever, consumers want the brands they support to do the same. This incredibly forceful push to purpose has knocked a lot of organizations back on their heels, forcing them to step back in order to define and embrace their purposes — or, in some cases, just make them up.

Then there's brands like Patagonia — an organization whose purpose-driven mission has been well-documented. Even here, we see a company reacting to the pressure to do more. When Patagonia founder Yvon Chouinard announced he was turning his entire company over to a nonprofit, thereby making the planet the only shareholder and recipient of the company's profits, many were stunned. But in reality, this was the next logical step for Patagonia, a brand that has always looked to stay ahead of forced evolution. As Chouinard put it: "Instead of 'going public,' you could say we're 'going purpose.'"

Macroeconomics


We're all feeling the effects of macroeconomic shifts in the form of inflation and a looming recession. Businesses feel the effects not only on their bottom lines, but in shifting consumer sentiments and behaviors as well. As such, many are being forced to evolve their stories and positions in the marketplace to accommodate the current financial turmoil.

In addition, looming recession concerns always cause job security concerns as well. However, because of the pandemic and the new and widespread adoption of virtual working, employees are better positioned to prevent a layoff. And considering there are still two openings for every unemployed person, the odds are in the employees' favor right now — meaning it's on brands right now to be selling themselves not just to customers, but to the workforce.

Speaking of...

Work-Life Balance


New virtual and hybrid work environments have forced organizations to rethink how they work, how they communicate, and how they present themselves to the workforce in order to remain a viable candidate for prospective employees.

Established leadership is having to set aside the personal workplace preferences they've developed over the decades and instead accept what the next generation of star performers is telling them: Office life is over.

There are positives and negatives to this upheaval. For every work-life balance and reduced overhead benefit, we hear stories of increased meetings, distractions at home, and challenges related to established salaries when there is no "local market" to consider. Again, this challenges brands — those that once built their identity within a given geography or market — to rethink their place in the world.

Challenger Brands


Now more than ever, startup brands are pushing into the edges of the marketplace and quietly stealing market share. As a result, massive established brands are being forced to realign their positioning with consumers who are seeking alternatives.

From a media standpoint, challenger brands are also looking more formidable these days. During the pandemic, smaller brands saw a huge opportunity to capture audience in an upheaved TV media landscape. This has positioned them to capture even more market share and scale coming out of COVID-19.

Environmental Impact


Here's one that's not going away: the massive disruption emanating from the escalating effects of climate change. It's being felt to some extent by companies in every industry. And yes — it's an "evolve or perish" situation.

Perhaps nowhere is this being felt as deeply as the auto industry, whose manufacturing and products continue to have massive effects on the environment. Auto brands have a choice: Pretend to care without actually altering course (as Mercedes did in its recent greenwashing campaign) and suffer the consequences. Or commit to a complete transformation of your core processes and products before it's too late. (Thankfully, brands like BMW and Volvo are charging down the latter path.)

Going into 2023, business leaders can't just be sweeping up the debris left behind by the past three years. They have to be looking ahead to the next forced evolution moment — and the one after that. Many brands are already existing in such a moment, whether they know it or not; it's not enough to just pick up the pieces. If brands want to stay relevant into the foreseeable future, they need to identify precisely which forces are at play on their business — and catapult themselves ahead of them.


The views and opinions expressed are solely those of the contributor and do not necessarily reflect the official position of the ANA or imply endorsement from the ANA.


Greg Ricciardi is the president, CEO, and founder of 20nine.